Urbancharmjewels

Welcome to Urban Charm Jewels! By accessing or using our website and services, you agree to abide by these Terms of Service, which constitute a legally binding agreement between you (the “Customer” or “User”) and Urban Charm Jewels. Please read these terms carefully before using our website or making a purchase. If you do not agree to these terms, please refrain from using our site.

1. General Terms

Urban Charm Jewels provides you with access to a wide variety of fashion jewelry, curated for style-conscious individuals who appreciate quality, sophistication, and affordability. Our site is designed to offer a seamless shopping experience, and by using it, you agree to follow the guidelines set forth in these Terms of Service, our Privacy Policy, and any other terms that are applicable to specific features, services, or transactions.

We reserve the right to change, modify, or update these Terms of Service at any time, and your continued use of the website signifies your acceptance of those changes.

2. Account Registration and Security

To place an order with us, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

If you suspect any unauthorized use of your account, please notify us immediately at [email protected].

3. Products and Pricing

We strive to provide accurate descriptions, prices, and availability of our products. However, errors may occur, and we reserve the right to correct any pricing mistakes, product descriptions, or stock availability issues. If a product is mispriced, we will inform you and offer the option to purchase the product at the correct price or cancel the order.

Prices listed on our website are in U.S. dollars (USD) unless otherwise stated. Please note that the prices shown on the website do not include applicable taxes, customs duties, or import fees, which may be charged to you upon delivery, depending on your location.

4. Order Processing and Payment

Once you place an order, we will send you an order confirmation email, but this does not guarantee that the items are in stock. We reserve the right to cancel or refuse any order for reasons such as product unavailability, errors in pricing or payment, or suspected fraudulent activity. If your order is canceled, you will be notified, and your payment will be refunded in full.

We accept payments via major credit cards, debit cards, and other secure online payment methods. By submitting your payment details, you confirm that you are the authorized cardholder and agree to the payment terms.

5. Shipping and Delivery

We offer free shipping on orders over $79.99. For orders below this amount, a flat shipping fee of $8.99 will apply. We aim to process and ship all orders within 1-3 business days after payment is confirmed. Delivery times may vary depending on your location and the chosen shipping method.

Please note that while we do our best to ensure timely delivery, we cannot guarantee specific delivery dates and are not responsible for any delays caused by third-party couriers or factors outside our control, such as weather or customs processing.

International Orders: If you are located outside the United States, additional customs duties, taxes, and fees may apply, which are the responsibility of the recipient. We recommend that international customers check their local regulations for more information.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy for most items, provided the products are unused, in their original packaging, and in resellable condition. To initiate a return or exchange, please contact us at [email protected] for instructions.

Please note that some products, such as personalized or custom-made jewelry, may not be eligible for returns. We reserve the right to refuse returns that do not meet the eligibility criteria.

Return Process:

• Contact us within 30 days of receiving your order.
• Ensure the product is in new and unused condition with the original packaging.
• Once we receive the returned item, we will process your refund (excluding shipping fees).

7. Intellectual Property

All content on the Urban Charm Jewels website, including product images, logos, designs, and text, is the property of Urban Charm Jewels and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on the site without prior written permission.

8. Limitation of Liability

Urban Charm Jewels is not liable for any indirect, incidental, special, or consequential damages that may arise from the use of our website or products. This includes but is not limited to any loss of profits, data, or other intangible losses. Our liability for any claim related to the purchase of goods from our website will be limited to the amount you paid for the specific product in question.

9. User Conduct

You agree to use the Urban Charm Jewels website in compliance with all applicable laws and regulations. You are prohibited from engaging in any activity that may:

• Violate the rights of others.
• Damage, disable, or impair the functionality of the website.
• Introduce harmful software or viruses.
• Engage in fraudulent activities or false representations.

Any violation of these terms may result in the suspension or termination of your account and/or legal action.

10. Privacy and Security

We take the protection of your personal information seriously. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website, you agree to the practices described in our Privacy Policy.

We also employ industry-standard security measures to protect your personal information during transmission and storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms shall be resolved through binding arbitration, and the venue for any legal proceedings shall be in the jurisdiction of the United States.

12. Contact Us

If you have any questions or concerns about these Terms of Service or our website, please feel free to reach out to us at [email protected].