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At Urban Charm Jewels, we value intellectual property rights and are committed to maintaining a fair and ethical environment for both creators and customers. As part of our commitment to preserving the integrity of our brand and the products we offer, we enforce a strict policy regarding intellectual property infringement. This includes respecting copyright, trademark, patent, and other intellectual property rights of third parties.
If you believe that your intellectual property rights have been violated by any content on our website, please read our Infringement Policy below and follow the procedures outlined to report the issue.
1. Types of Infringement
Intellectual property infringement can take many forms, but at Urban Charm Jewels, we primarily address the following:
- Copyright Infringement: Copying or reproducing content such as images, product descriptions, or other creative works without the necessary authorization or proper licensing.
- Trademark Infringement: Unauthorized use of logos, brand names, or other distinctive marks that are identical or confusingly similar to our registered trademarks or the trademarks of other businesses.
- Patent Infringement: The unauthorized use or reproduction of patented designs, features, or functionalities, particularly in the case of jewelry designs or related accessories.
- Counterfeit Goods: The sale or distribution of counterfeit or knock-off versions of products that bear our brand name or a competitor’s brand name.
2. Reporting Infringement
If you believe that any content on our website infringes upon your intellectual property rights, we encourage you to notify us immediately so that we can investigate the matter and take appropriate action. To report an infringement, please provide the following information:
- Your Contact Information: Name, email address, and phone number (if applicable).
- Identification of the Infringing Content: Provide a description of the product or content you believe infringes your rights. Include any relevant links or references to the page on our website where the alleged infringement is located.
- Proof of Ownership: Include evidence that you are the rightful owner of the intellectual property, such as registration numbers, certificates, or other proof of ownership (for trademarks, copyrights, or patents).
- Statement of Good Faith: A declaration that, to the best of your knowledge, the use of the material in question is not authorized by the intellectual property owner, its agent, or the law.
Please send this information to our designated contact email: [email protected].
Upon receipt of a properly completed notice, we will promptly investigate the issue and take the appropriate action, which may include removing the infringing content or suspending the sale of infringing products.
3. Our Response to Infringement Claims
Once we receive your infringement notice, we will:
- Acknowledge receipt of your complaint within 2 business days.
- Review the claim and any supporting documentation provided.
- Take appropriate action, which may include removing the disputed content, suspending the sale of the product in question, or reaching out to the alleged infringer for clarification.
We may also ask for additional details if necessary to process your complaint.
4. Counter-Notification Process
If you believe that your content was removed or blocked in error, or if you believe you have the right to use the content in question, you have the right to submit a counter-notification. The counter-notification must include the following:
- Your full contact information (name, address, and telephone number).
- A description of the content that was removed or blocked, along with the URL or other identifying information about the content before it was removed.
- A statement, under penalty of perjury, that you have a good-faith belief that the content was removed or disabled due to a mistake or misidentification.
- A statement that you consent to the jurisdiction of the Federal District Court for the district in which you reside (or if outside the United States, the jurisdiction where Urban Charm Jewels is located) and that you will accept service of process from the party who notified us of the infringement.
Once we receive the counter-notification, we will review it and, if appropriate, restore the content or reinstate the products within 10 to 14 business days, unless the original complainant notifies us of a court order that prevents the restoration.
5. Liability for Infringement
Urban Charm Jewels takes all infringement claims seriously and strives to ensure that the products sold on our website comply with intellectual property laws. However, we cannot be held liable for any infringement claims that arise due to products submitted by third-party vendors or suppliers.
If you believe that a third-party vendor or seller on our platform is infringing your intellectual property rights, we encourage you to contact them directly. If needed, we will assist you in contacting the seller or removing the infringing product from our website.
6. Preventing Infringement and Protecting Intellectual Property
We encourage all our users, partners, and sellers to respect the intellectual property rights of others. To that end, we regularly monitor the content on our website to prevent the sale of counterfeit or infringing products. We also educate our suppliers and vendors about intellectual property laws and work to ensure that all products listed for sale are legally compliant.
If you are a seller or vendor on our platform and need help understanding intellectual property rights, or if you need advice on how to avoid infringing the rights of others, please contact us at [email protected].
7. Changes to the Infringement Policy
We reserve the right to update or modify this Infringement Policy at any time. Any changes to this policy will be posted on this page, and we encourage you to review it periodically. Your continued use of our website and services after any changes to the policy will constitute your acceptance of those changes.