Urbancharmjewels

At Urban Charm Jewels, your privacy is a top priority for us. We are committed to safeguarding your personal information and ensuring that your shopping experience is safe, secure, and transparent. This Privacy Policy outlines how we collect, use, protect, and share your personal data when you visit our website and make purchases from our online store.

By using our website, you consent to the practices described in this policy. Please read it carefully to understand how we handle your information.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact customer service. The types of personal information we collect may include:

• Personal Identification Information: Name, email address, mailing address, phone number.
• Payment Information: Credit/debit card details or other payment methods used for transactions.
• Order Information: Details of the products you purchase, transaction history, and preferences.
• Account Information: Username, password, and other profile information.
• Communication: Any messages you send us, such as feedback, customer service requests, or inquiries.

How We Use Your Information

The information we collect is used for various purposes, including:

• Processing and fulfilling orders: We use your information to process payments, fulfill your orders, and communicate with you regarding your purchases.
• Improving customer experience: We gather data to improve the functionality and usability of our website, personalize your shopping experience, and provide better customer support.
• Marketing and promotional communication: With your consent, we may use your email address to send you promotional offers, updates on new arrivals, and other relevant content that may interest you. You can unsubscribe at any time.
• Internal business operations: We may use your data to perform internal analysis, improve our products, services, and website functionality.

Sharing Your Information

We understand the importance of your privacy, and we do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

• Service providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, shipping products, or managing customer support.
• Legal compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request.
• Business transfers: In the event of a business merger, acquisition, or sale, your personal information may be transferred as part of the assets of the business. You will be notified via email if this occurs.

Data Security

We take the security of your personal information seriously and implement a variety of measures to ensure its protection. We use SSL encryption to safeguard sensitive data during transmission and store your information in a secure environment. However, please note that no data transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee the absolute security of any information you transmit to us.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your shopping experience. These technologies help us:

• Remember your preferences and login information.
• Track your browsing behavior to personalize content and offers.
• Improve the functionality of our site and measure its performance.

You can choose to disable cookies through your browser settings, though this may affect your ability to access some features of our website.

Your Privacy Choices

You have control over your personal information and can exercise the following rights:

• Opt-out of marketing communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
• Access and update your information: You can access and update your personal information through your account settings or by contacting customer service.
• Request deletion: You can request that we delete your account or personal data, subject to any legal obligations we may have to retain it.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under this age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

Urban Charm Jewels reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “last updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don’t hesitate to reach out to us. You can contact our customer service team at [email protected] for any inquiries regarding your data, privacy rights, or policy updates.