Urbancharmjewels

At Urban Charm Jewels, we strive to provide you with the best shopping experience, and that includes making sure your order arrives quickly and safely. Our shipping policy is designed to be straightforward, so you can enjoy your new jewelry without any hassle.

Shipping Rates and Free Shipping

We offer free shipping on orders over $79.99 within the United States. For orders under $79.99, a standard shipping fee of $8.99 will apply. We want to make sure your shopping experience is as convenient as possible, so we keep our shipping rates affordable while ensuring your items arrive in perfect condition.

Processing Time

We aim to process and ship your order as quickly as possible. Most orders are processed within 1-3 business days from the time they are placed. Please note that during peak shopping seasons or special promotions, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped.

Shipping Methods

We use trusted carriers to ensure the safe delivery of your order. Once your order is shipped, we will provide you with a tracking number, so you can easily monitor the progress of your package. Shipping methods may vary depending on your location, but we always choose the most reliable options for timely delivery.

International Shipping

At this time, we only offer shipping within the United States. We are actively working to expand our shipping options, so please stay tuned for updates.

Delivery Time

Delivery times may vary depending on your location. Typically, orders will arrive within 5-7 business days from the time they are shipped. However, please note that delivery times may be extended due to factors such as weather conditions or high demand during holidays.

Order Issues or Delays

If you experience any issues with your order or if there are delays in shipping, please don’t hesitate to reach out to us at [email protected]. Our team is dedicated to resolving any problems quickly and ensuring you have a positive experience with Urban Charm Jewels.

Packaging

All of our products are carefully packaged to ensure they arrive in pristine condition. We use high-quality materials to protect your items during transit, so you can enjoy your new jewelry without worry.

Returns and Exchanges

If you are not completely satisfied with your purchase, please refer to our Return Policy for information on how to initiate a return or exchange. We want you to love your jewelry, and we’re here to help if you need any assistance.

Thank you for choosing Urban Charm Jewels. We appreciate your business and look forward to delivering beautiful pieces of jewelry straight to your door.